PRIVACY POLICY

At HIROCOKE, we value your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you visit https://hirocoke.com, purchase products, or contact our customer support team.

Information We Collect

When you place an order or interact with our website, we may collect your full name, email address, telephone number, billing and shipping addresses, purchase history, and order-related information.

We may also automatically collect certain technical information, including your IP address, browser type, device information, and website activity through cookies and similar technologies. Payment details are processed through secure third-party payment service providers.

How We Use Your Information

We use personal information to verify payments, process purchases, coordinate order fulfillment, arrange deliveries, provide tracking updates, manage returns, and respond to customer inquiries.

We may also use information to improve website performance, understand shopping preferences, maintain security, prevent fraudulent transactions, and comply with applicable legal requirements.

Where permitted by law, promotional communications may be sent to customers who have agreed to receive marketing updates. You may unsubscribe from these communications at any time.

Information Sharing and Security

HIROCOKE may share necessary customer information with trusted service providers, including payment processors, fulfillment partners, shipping carriers, website hosting services, and customer support platforms.

We do not sell customers' personal information to unrelated third parties. We implement reasonable administrative and technical safeguards to reduce the risk of unauthorized access, disclosure, loss, or misuse.

Personal information is retained only for as long as reasonably necessary for business operations or legal compliance.

Cookies and Privacy Rights

Our website may use cookies to support essential functionality, remember customer preferences, and improve the shopping experience.

Depending on applicable law, customers may request access to, correction of, or deletion of their personal information.

For privacy inquiries, please contact support@hirocoke.com.

We may update this Privacy Policy periodically. Any changes will be published on our website.